Most helpful review
New Reviewer

Delayed Package

Ive never experienced the issues I have with this carrier Lasership. I was suppose to receive my package on 11/26/201 and it was delayed. Then it was suppose to arrive on 11/28/2021 and it didnt. So now theres no tracking information since 11/26/2021. Ive tried to contact their customer service and the automated system states the agent cant provide no other information than whats noted in tracking. This company lacks good quality customer service. This is why they make it difficult for customers to speak to anyone. They just dont care. I didnt have a choice who would deliver my package, but Im definitely not ordering anything that uses this company.

User's recommendation: Beware of this carrier! I would’ve rate this company a 0 if I could.

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ID
#3124075 Review #3124075 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer
New Reviewer

They lied

They were supposed to put my money in the account for reimbursement and they have not done it they will not answer your calls they said they cant talk to you and you keep messaging them on the app as a support support thing and they do not answer back are they just say like oh will take 14 days to get an business days to get into your account and if not contact your bank and weve done that and we still have not got the money back and yeah so if theyre gonna say theyre going to give you the money back theyre not and dont buy anything from wish

User's recommendation: Don’t buy.

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ID
#2201792 Review #2201792 is a subjective opinion of poster.
Location
Aurora, Ontario
Loss
$87
Preferred solution
Full refund

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New Reviewer

Return

I returned an item on May 29th but the carrier gave me a tracking number to provide to a customer service rep in order to track my returned package. I have no received my refund of 163$ its been a week
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ID
#1971370 Review #1971370 is a subjective opinion of poster.
Location
Manhattan, New York
Preferred solution
Full refund

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New Reviewer

Never waste your money and sentiments such low quality jewelry

Tiffany - Never waste your money and sentiments such low quality jewelry
My husband gifted me a pendant for last of first valentines after wedding and I only wore it once and the color of silver turned black and it looks so bad now, worst than a dollar tree chain pendant for kids. Seriously I was so scared to say that to him and hide it in in my closet in its original packing and never wore it making excuses that I can’t find it in my things etc because I didn’t wanted my husband to feel bad or embarrassed as it was a surprise gift he ordered first time from Tiffany online from it’s official website 2yr back. But now I had courage to say it because my sentiments are more important and I want to wear it, the company should refund it. This gift have such value to me. They charge so much and have no quality. I had no Tiffany outlet in Michigan that was at drive near me so I could not reach them..... but please don’t surprise you wives with this type of product I must say. I didn’t use any perfume or any chemicals on it when wore once. It came fine and turned black within 2 months. Without using even. I will never take the same product back as refund they must pay me back with money of store credit or any way it’s useable. I don’t want to buy this kind of rip off products. I have plenty other gold and silver jewelry used for years and never such bad experience.
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1 comment
#1831923

If you dont wear it or clean it... this happens to jewelry... clean it!

Featured
ID
#1804646 Review #1804646 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$300
Preferred solution
Full refund

Darlene from Tiffany & Co (Awesome Customer Service!)

I just got off the phone with Darlene from Tiffany and Company. 2 days ago I ordered a Paloma's Graffiti music note pendant in sterling silver for my girlfriend for this upcoming Mother's day. I must not have been concentrating when I placed my original order because I selected the 3 day ground shipping which put my delivery date well after Mother's day. I called and spoke to Darlene in panic mode. She was friendly, professional and calm. She advised that I would need to re-order the pendant and that she would have the original package intercepted and my money refunded. She worked everything out without missing a beat. She is and was the perfect representative for a company renowned for grace and elegance. Thank you Darlene! A satisfied customer David Webb
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ID
#1045962 Review #1045962 is a subjective opinion of poster.
Reason of review
Good customer service

Tiffany - Charm Review